As an authorised Samsonite dealer and repair centre, Casepoint luggage and bag specialists can provide spare parts in the event of something going wrong with your case, whether it is a manufacturing fault, has been damaged, or a part has become worn over time. We have a range of parts in stock including spare Samsonite wheels, handles and locks. Please see the links below to browse our stock.

We cannot supply spare parts from any other brand. Samsonite and their less expensive brand, American Tourister are some of the only suitcase brands that will provide luggage spare parts. We can only supply parts from cases bought in Europe.

Please take a look at parts we have in stock. If you require a part for a Samsonite or American Tourister case that you do not see here, please contact us. Parts we do not have in stock can take up to 3 weeks to be delivered to you. Samsonite and American Tourister cases will have a small white label somewhere on the case. When contacting us about a spare part it is useful to tell us the long number so we know exactly which part to order.

If you have any questions about the parts that you see on our website or are unsure whether it will fit your specific case, please email us at This email address is being protected from spambots. You need JavaScript enabled to view it..
We can also send Eastpak and Kipling bags to their repair centre. If there is proof the item was bought from ourselves this service is free of charge, otherwise there is a charge of £10. Repairs that are not covered under the warranty will incur additional charges.

Free spare parts

We will supply our customers with free spare parts for life.

To benefit from this you must be able to provide proof of purchase in the way of Casepoint confirmation email, till receipt or stamped warranty certificate for the case that the spare part is required for. Additional proof may be required. 

This offer applies to Samsonite and American Tourister spare parts, as above. 

Postage is free! For items in stock this will be sent via next working day courier for UK Mainland customers (2 days for remote areas) and Royal Mail 2nd Class for islands around the UK including N Ireland. Postage can only be made to addresses in the UK. 

This offer is subject to part availability.

Please email This email address is being protected from spambots. You need JavaScript enabled to view it. and let us know your requirements, along with an attachment of your purchase, case and contact details. We will usually post out the part the same day if the email is received before 2pm and no other information is required.

 

Spare part fitting service

We can also fit Samsonite and American Tourister spare parts. Please contact us before you bring your case to us. The case can be dropped off or sent to our shop in Inverurie. We charge a flat rate of £10 to fit each spare part. Postage costs from us to you for repaired cases are charged at £9.95 for next day delivery to UK Mainland. Delivery charges or delivery times may differ if outside the UK Mainland.

We cannot provide spare parts or fix suitcases from brands we do not stock.

Buy Spare Parts

Categories